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Below are the answers to some of the most commonly asked questions about our music services*:Before you subscribe:
Q. What are the edits like on PrimeCuts?A. With PrimeCuts you'll receive at least the same edits that radio stations are playing. We do realize we have many DJs and venues using our PrimeCuts who are looking for the cleanest versions of songs possible so in some cases we will clean up a song even further if we deem it necessary. You will never get a song on PrimeCuts that has one of the "seven dirty words", GD or the N word. However, we make no claims that all songs will be appropriate for all audiences, it's up to you to use your discretion.
Q. How do you compare to the other music services? A. We have created a comparison chart to help you quickly & easily see how we measure up to the other subscription music services. We also have a song-by-song
comparison that shows when a song was released on PrimeCuts vs. some of the other promotional music services.
Q. How do I fill out the order form?A. Check the box for whichever services you will subscribe to, put a quantity of 1 (if you want one subscription, if you want more than one adjust accordingly) and put the price on the line. Do this for each series you’ll be subscribing to & carry down to the bottom. For the billing, make sure to choose monthly or yearly and fill in your credit card information. If paying by check please check yearly and sign at the bottom. Finally, for page 2 please fill out the top and sign at the bottom. We only need your federal tax ID if you’re subscribing to our DVD service. If you’re just subscribing to our music CDs you can leave it blank or simply put NA.
Q. What are my payment options?A. We accept Visa, Mastercard, American Express, check or money orders. If paying monthly by a credit card we require a 3-months upfront (first & last 2 months). Around the first of every month we’ll charge your credit card if you choose monthly billing. If you choose yearly your card will be charged for 12 months up front. If you choose to pay via check or money order we require the year paid in full up front. Also, if you pay yearly you will save 10% off your monthly price before shipping. Q. How much are your services?A. The following are the prices for our services ala carte. All prices include shipping:
Subscribe to PrimeCuts and receive a discounted rate on the following services:
For even more savings we offer the PrimeCuts package:
Q. When are the CDs shipped?A. Here are the ship schedules for our series:
Q. Do PrimeCuts CDs support CD Text? A. Yes, all PrimeCuts discs are embedded with CD Text. If you have a CD player that supports CD Text information about the song should show up on your display. Also, if you're a digital DJ and your ripping program supports CD Text it should import that data so you don't have to type it.
Q. What is the difference between HitDisc & PrimeCuts?A . The biggest difference is when the songs are added to each disc. The A, B, C, L & UK series of HitDisc are designed for radio stations who need to get on new music fast—before they’re a hit. As such, we "add" new music to those discs the very week the songs are released by the labels. In most cases this is two to three weeks before the songs appear on any chart...and, in some cases, there are songs that never appear on any chart. Also, HitDisc usually contain the versions of the songs released by the labels meaning the edits may not be suitable for young audiences. PrimeCuts, on the other hand, focuses on songs that are charting Top 30 or are destined for the Top 30 charts. In most cases, only two or three new songs enter the chart for a particular format each week. As such, we are able to cover adds to the AC/Hot AC, CHR, Urban, Rock, Country, Dance and Christian charts all on one disc.
Q. Why are PrimeCuts CDs burned onto a CDR? A. Without having a CD pressing plant in our warehouse it’s nearly impossible to produce weekly CDs without using burned CDs. Rest assured that we use high-quality professional grade CDRs. We have been using CDRs to send out our weekly CDs and our GoldDiscs to radio & DJs for almost 10 years. Since we ship over 500,000 CDs every year we feel pretty confident that you won’t have any trouble with your PrimeCuts CDs.
Q. I’m not a DJ or radio station but I really want to get new music fast. Can I subscribe to your service? A. Our music services are for promotional use only, which means you must either be a DJ, radio station (terrestrial or internet) or venue that has an ASCAP/BMI license. Our services are not available to the general public. If you have any questions about whether or not you qualify please contact the rep for your region.
Q. Are there any discounts available for subscriptions to PrimeCuts? A. If you pay your subscription in full yearly
there is a 10% discount (before shipping). We also have
affiliations with several organizations that entitle you to a
discount off your PrimeCuts subscription. Please check with any
websites you are a member of or associations you belong to for
information. Please note, we cannot combine discounts if you belong
to multiple organizations that give you discounts for our products
and we can't combine the 10% pre-pay discount with any other
discounts. Q. Who should I contact when…A. You need to speak with someone at JonesTM but you're not sure who to contact.
Q. I haven't received my CD by the day I normally do... what should I do? A.
We ask that
you wait 7 mailing days from the date we ship before we send you
another disc. Since we ship PrimeCuts every Thursday we ask that
you wait until the following Friday before asking that we send
you another copy. If after 7 days you still don’t have it please
contact
customer service. Q. How do I change my credit card on file? A. Please fill out this form
and fax it to Accounts Receivable. Q. What is this month’s PrimeCuts+ password? A. You can view all past PrimeCuts+ newsletters here on our website. Q. Do you sell the Univenture sleeves that you ship my CDs in? A. Yes, we sell the Univenture Archival Pocket sleeves at a discounted rate to our subscribers. The prices are:
You can order them using the
back issue form. Q. I’m familiar with all the formats on PrimeCuts except AC & CHR. What are they? A. AC stands for Adult Contemporary and includes artists like Sarah McLachlan, Michael Bolton, Celine Dion and Phil Collins. CHR stands for Contemporary Hit Radio and includes artists like Britney Spears, Kelly Clarkson, Black Eyed Peas and Madonna.
Q. What does all the information on the CD insert mean?
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